FAQs & Support

FAQs & Support

Billing Support

Billing Support

Helpline: 0800 100 714

Helpline: 0800 100 714

Paying your bill

We accept Direct Debit and Credit Card payments, which can be set up in the Customer Portal. These payments are processed on the 20th of each month. Payments made via Direct Debit or Credit will incur a 2.5% transaction processing fee.

Automatic Payments or direct credit payments can be made to 06-0313-0755404-00 ANZ. Please ensure you use your Customer Number found on your invoice when making these payments.

Understand your invoice

There's a lot of information on your bill, so we've made an easy explainer on how to read your monthly invoices.

Talk Our Team

We don't believe in automated responses or leaving our customers on hold. Get in touch with us to speak with one of our dedicated specialists.

Talk Our Team

We don't believe in automated responses or leaving our customers on hold. Get in touch with us to speak with one of our dedicated specialists.

Talk Our Team

We don't believe in automated responses or leaving our customers on hold. Get in touch with us to speak with one of our dedicated specialists.

Talk Our Team

We don't believe in automated responses or leaving our customers on hold. Get in touch with us to speak with one of our dedicated specialists.

Copyright © 2024 PureLink Limited.

All rights reserved.

Monday - Friday: 8:30am - 7pm

Weekends & Public Holidays: 10am - 4pm

Call Us: 0800 100 714

Email: help@purelink.nz

Copyright © 2024 Framer University.

All rights reserved.

Monday - Friday: 8:30am - 7pm

Weekends & Public Holidays: 10am - 4pm

Call Us: 0800 100 714

Email: help@purelink.nz

Copyright © 2024 PureLink Limited.

All rights reserved.

Monday - Friday: 8:30am - 7pm

Weekends & Public Holidays: 10am - 4pm

Call Us: 0800 100 714

Email: help@purelink.nz