FAQs & Support

FAQs & Support

Customer Support

Customer Support

Helpline: 0800 100 714

Helpline: 0800 100 714

Moving Premises?

Are you planning to move your home or business to a new location? We know moving can be a stressful time, but we’re here to make sure that staying connected to the internet doesn’t add to that stress! PureLink has a streamlined Service Moving Plan that ensures you have the best internet service in your new place without any hassle.

Changing Plans

Need to make a change to your plan? Contact us and let us know what changes you would like to make, and we'll take care of it for you.

Gold Card

We offer a 5% discount on internet services to Gold Card holders. Just let us know by contacting us with your Gold Card number and we'll apply the discount for you.

Network Health Check

Our FREE WiFi Health Check is a perfect option for people who want to improve their internet to browse the web in all corners of their homes or office.

Talk Our Team

We don't believe in automated responses or leaving our customers on hold. Get in touch with us to speak with one of our dedicated specialists.

Talk Our Team

We don't believe in automated responses or leaving our customers on hold. Get in touch with us to speak with one of our dedicated specialists.

Talk Our Team

We don't believe in automated responses or leaving our customers on hold. Get in touch with us to speak with one of our dedicated specialists.

Talk Our Team

We don't believe in automated responses or leaving our customers on hold. Get in touch with us to speak with one of our dedicated specialists.

Copyright © 2024 PureLink Limited.

All rights reserved.

Monday - Friday: 8:30am - 7pm

Weekends & Public Holidays: 10am - 4pm

Call Us: 0800 100 714

Email: help@purelink.nz

Copyright © 2024 Framer University.

All rights reserved.

Monday - Friday: 8:30am - 7pm

Weekends & Public Holidays: 10am - 4pm

Call Us: 0800 100 714

Email: help@purelink.nz

Copyright © 2024 PureLink Limited.

All rights reserved.

Monday - Friday: 8:30am - 7pm

Weekends & Public Holidays: 10am - 4pm

Call Us: 0800 100 714

Email: help@purelink.nz