FAQs & Support

FAQs & Support

Internet Support

Internet Support

Fibre

Setup & Troubleshooting information for your Fibre connection, and PureLink Home Phone

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Fixed Wireless

Setup & Troubleshooting information for your Fixed Wireless connection, and PureLink Home Phone

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4G Wireless

Setup & Troubleshooting information for your 4G Wireless connection, and PureLink Home Phone

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Helpline: 0800 100 714

Helpline: 0800 100 714

What connection type is best for you?

When choosing an internet connection, it’s essential to understand the different types available and how they work. Each type offers distinct benefits and may suit different needs based on location, usage, and speed requirements.

Network Health Check

Our FREE Network Health Check is a perfect option for people who want to improve their internet to browse the web in all corners of their office.

Talk Our Team

We don't believe in automated responses or leaving our customers on hold. Get in touch with us to speak with one of our dedicated specialists.

Talk Our Team

We don't believe in automated responses or leaving our customers on hold. Get in touch with us to speak with one of our dedicated specialists.

Talk Our Team

We don't believe in automated responses or leaving our customers on hold. Get in touch with us to speak with one of our dedicated specialists.

Talk Our Team

We don't believe in automated responses or leaving our customers on hold. Get in touch with us to speak with one of our dedicated specialists.

Copyright © 2024 PureLink Limited.

All rights reserved.

Monday - Friday: 8:30am - 7pm

Weekends & Public Holidays: 10am - 4pm

Call Us: 0800 100 714

Email: help@purelink.nz

Copyright © 2024 PureLink Limited.

All rights reserved.

Monday - Friday: 8:30am - 7pm

Weekends & Public Holidays: 10am - 4pm

Call Us: 0800 100 714

Email: help@purelink.nz

Copyright © 2024 Framer University.

All rights reserved.

Monday - Friday: 8:30am - 7pm

Weekends & Public Holidays: 10am - 4pm

Call Us: 0800 100 714

Email: help@purelink.nz