Helpline: 0800 100 714

Helpline: 0800 100 714

Reading your invoice

Reading your invoice

Reading your invoice

Page 1: Overview of Your Invoice

Page 1: Overview of Your Invoice

Page 1: Overview of Your Invoice

This page provides a summary of your invoice, including any overdue charges or credits from previous months and the charges for the current month.

  1. Billing Address: The main billing address associated with your account.

  2. Invoice Details: Information about the invoice, such as the print date, account number, and invoice number.

  3. Payment Information:

    • Due Date: Payments for the current month are due on or before this date.

    • Previous Balance: Any unpaid charges from the previous month will carry over. A positive amount indicates overdue charges requiring immediate payment, while a negative amount indicates a credit from the previous month.

    • Current Charges: All charges for this billing period.

    • Total Amount Due: The total amount due this month, including any credits or overdue amounts from the previous month.

Page 2: Summary of Your Bill

Page 2: Summary of Your Bill

Page 2: Summary of Your Bill

Summary of Your Bill: This section provides an overview of your bill, categorized by service type and how your total payable amount is calculated.

1. Balance: A negative number indicates a credit carried forward from the previous month, while a positive number indicates an overdue balance requiring urgent attention.

2. Service Breakdown: A detailed breakdown of your services, including internet, voice, hardware rental, managed services, and one-off charges. Amounts are exclusive of GST.

3. Subtotal and GST: The total amount for all services excluding GST, followed by the GST amount to be added.

4. Total Amount Due: The total payable amount, inclusive of GST, and accounting for any overdue amounts or credits from the previous month



Page 3+: Detailed Breakdown of Services

Page 3+: Detailed Breakdown of Services

Page 3+: Detailed Breakdown of Services

Detailed Breakdown of Services: This section provides a detailed breakdown of your services for the current month.

  1. Service Description: A description of your services. If you have multiple services in each category, each line will have a distinct description.

  2. Discounts: Any discounts applicable to your service for the month, exclusive of GST.

  3. Service Price (Excl. GST): The total price of each service, exclusive of GST.

  4. Discounted Price (Excl. GST): The total price of each service with discounts applied, exclusive of GST.

  5. Totals: The subtotal of all services, the GST amount, and the total amount inclusive of GST.



Final Page: Payment and Contact Information

Final Page: Payment and Contact Information

Final Page: Payment and Contact Information

Payment and Contact Information: The final page provides information on how to pay your bill and how to contact our support team.

  1. Payment Methods: Information on various ways to pay your bill. Remember to include your account number from the first page of your invoice with any payments made to PureLink.

  2. Contact Details: Our contact information, including support hours for after-hours, weekends, and public holidays.

Talk Our Team

We don't believe in automated responses or leaving our customers on hold. Get in touch with us to speak with one of our dedicated specialists.

Talk Our Team

We don't believe in automated responses or leaving our customers on hold. Get in touch with us to speak with one of our dedicated specialists.

Talk Our Team

We don't believe in automated responses or leaving our customers on hold. Get in touch with us to speak with one of our dedicated specialists.

Talk Our Team

We don't believe in automated responses or leaving our customers on hold. Get in touch with us to speak with one of our dedicated specialists.

Copyright © 2024 PureLink Limited.

All rights reserved.

Monday - Friday: 8:30am - 7pm

Weekends & Public Holidays: 10am - 4pm

Call Us: 0800 100 714

Email: help@purelink.nz

Copyright © 2024 PureLink Limited.

All rights reserved.

Monday - Friday: 8:30am - 7pm

Weekends & Public Holidays: 10am - 4pm

Call Us: 0800 100 714

Email: help@purelink.nz

Copyright © 2024 Framer University.

All rights reserved.

Monday - Friday: 8:30am - 7pm

Weekends & Public Holidays: 10am - 4pm

Call Us: 0800 100 714

Email: help@purelink.nz

Copyright © 2024 PureLink Limited.

All rights reserved.

Monday - Friday: 8:30am - 7pm

Weekends & Public Holidays: 10am - 4pm

Call Us: 0800 100 714

Email: help@purelink.nz